Welcome to IBG
Coaching
Express Coach®ExpressCoach® uses cutting edge video conference technology to break down geographic barriers and allow face-to-face training on demand. Our exclusive Web-based application blends patented performance management and problem solving solutions to give coaching and training any time, anywhere.
ExpressCoach® doesn't stop when the training is complete. It guides users through the development of a plan and tracks all parties involved in the execution of that plan. If the plan gets derailed at any point, ExpressCoach® helps those involved adjust the plan and get back on course. Utilizing these proven problem solving techniques will guarantee the success of your F&I initiatives.
With more frequent communication and the IBG tools to execute, our clients are realizing the following benefits: coaching when you want it, not just when travel allows, increased moral and job confidence, decreased travel and related expenses, and a quicker return on your F&I professional’s training investment.
Boot Camp
Executing the Numbers®The Executing the Numbers® F&I Boot Camp from IBG customizes F&I training to fit the aftermarket products your dealership sells. IBG’s ExpressMenu® F&I sales presentation software ensures that every customer is presented with every product, every time, with NO exceptions; all in about 20 minutes per customer.
Executing The Numbers® F&I Boot Camp – We teach your F&I personnel that aftermarket sales are all about averages. When the product is presented as taught in "Executing The Numbers", your F&I Manager and the customer will find the experience a pleasant one. The end result will be greater aftermarket income per vehicle sold, along with a greater customer satisfaction level.
The comprehensive, two-day IBG Boot Camp thoroughly covers F&I menu selling; from client introduction to rapport building, to the presentation and sale of all F&I products, all in about 20 minutes.
ARC
Affiliated Reinsurance CompanyIBG provides a simple, lucrative opportunity through the incorporation of an Affiliated Reinsurance Company (ARC) for vehicle service contracts and other aftermarket product sales. We are confident in our ability to deliver based on the following facts:
- TIME TESTED – Since 1989, dealers have succeeded with Portfolio vehicle service contracts and their Affiliated Reinsurance Companies.
- GROWTH – Portfolio dealers have sold millions of Portfolio service contracts.
- PROFIT – The average Portfolio ARC enjoys a 29 percent underwriting profit plus investment income.
- STABILITY – Portfolio dealer retention is the highest in the service contract industry.
Our Software
ETS - Executing the Standards®
It is what executes the numbers...Because of IBG’s unique relationship with its sister company eLeaderTech, IBG can offer a full suite of variable operations performance management software that ingrates with most dealership management systems (DMS). The ETS-Variable Operations software can save the dealership more than $60,000 per year. ETS software solutions are offered at a price every dealership can afford, no matter the dealer’s profit level (in many cases it can even be FREE). You will discover that achieving a high level of success in your variable operations departments is not only easier, but less expensive!
Learn more
View the ToolkitWe've created a short video preview of what ETS can do for you. Please click below to watch it.
Watch a short preview »Our System Gallery
About IBG
IBG is an F&I training and coaching firm that has partnered with the industry’s top product companies to bring automobile dealers a turnkey solution to their F&I departments. IBG provides a proven method to ensure maximum F&I profitability through the IBG Executing the Numbers® F&I Boot Camp, powered by its ExpressMenu® presentation software. IBG’s time tested software selling system enhances customer satisfaction and profitability – along with incorporating full disclosures – 100 percent of the time! IBG offers a comprehensive and coordinated selection of valuable product options to make F&I departments successful in their difficult role as a major profit center for the automobile dealership. Many of the products are also available for inclusion in a dealer's reinsurance program.
Since 2000, IBG’s no-nonsense, practical approach has dramatically improved dealership team performance, enhanced customer satisfaction, reduced turnover, and increased F&I profits for clients served by IBG.
IBG HEADQUARTERS
In 2004, David Ibarra and Henry Brito renovated a 16,500-square-foot office complex located at 438 East 200 South in Salt Lake City, Utah. It became the home for their growing training and product company with affiliated services. The learning center was established with a 40-seat conference room, hosting clients that attend industry specific meetings and seminars. Additional private rooms provide comfortable settings for on-demand training and one-on-one coaching.
Meet the Staff
Please take a moment to learn more about our dedicated staff. Just hover your mouse over each of their photos and click the magnifying glass to view their full bio.
Connect With Us
Visit with us in downtown Salt Lake City where we have a training center and our corporate headquarters.
Address: 438 E 200 S, Salt Lake City, Utah 84102
Phone: (801) 364-9080
Fax: (801) 364-9081
Email: info at ibginc.com
Web: www.ibginc.com