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© 2012 Ibarra Brito Group


Welcome to IBG

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    SUPERCHARGE your F & I Department

    The ExpressMenu® presentation software teaches F&I professionals the art of quickly recognizing customers’ unique temperament traits and directly selling to them. Driving far beyond the limited traditional flat F&I menu system, ExpressMenu® adjusts with one keystroke to any of the four widely recognized human temperament traits.

    Customers are more likely to listen, comprehend, and purchase when the F&I professional communicates in the style in which they best receive information. ExpressMenu® shortens the training cycle, increases consistency of the F&I process, and maximizes product penetration, all while providing the customer with a pleasant, memorable experience.

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    WORLD CLASS TRAINING CENTER and Coaching Studio!

    Our 16,500-square-foot learning center is located in the heart of downtown Salt Lake City. It is equipped with private classrooms, specialized training computers and certified trainers, providing a comfortable setting for on-demand training and one-on-one coaching.

    When you depart the IBG learning center with your Certificate of Completion in hand, you can expect the experience to make an instant impact on your career.

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    Raise the BAR with Turnkey Solutions

    IBG is an F&I training and coaching firm that has partnered with the industry’s top product companies to bring automobile dealers a turnkey solution to their F&I departments. IBG provides a proven method to ensure maximum F&I profitability through the IBG F&I Boot Camp, powered by the ExpressMenu® presentation software.

    IBG offers a comprehensive and coordinated selection of valuable product options to make the F&I department successful in its difficult role as a major profit center. Most IBG selected products are available for inclusion in the dealer's reinsurance program.

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Coaching

Express Coach®

ExpressCoach® uses cutting edge video conference technology to break down geographic barriers and allow face-to-face training on demand. Our exclusive Web-based application blends patented performance management and problem solving solutions to give coaching and training any time, anywhere.

ExpressCoach® doesn't stop when the training is complete. It guides users through the development of a plan and tracks all parties involved in the execution of that plan. If the plan gets derailed at any point, ExpressCoach® helps those involved adjust the plan and get back on course. Utilizing these proven problem solving techniques will guarantee the success of your F&I initiatives.

With more frequent communication and the IBG tools to execute, our clients are realizing the following benefits: coaching when you want it, not just when travel allows, increased moral and job confidence, decreased travel and related expenses, and a quicker return on your F&I professional’s training investment.

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Boot Camp

Executing the Numbers®

The Executing the Numbers® F&I Boot Camp from IBG customizes F&I training to fit the aftermarket products your dealership sells. IBG’s ExpressMenu® F&I sales presentation software ensures that every customer is presented with every product, every time, with NO exceptions; all in about 20 minutes per customer.

Executing The Numbers® F&I Boot Camp – We teach your F&I personnel that aftermarket sales are all about averages. When the product is presented as taught in "Executing The Numbers", your F&I Manager and the customer will find the experience a pleasant one. The end result will be greater aftermarket income per vehicle sold, along with a greater customer satisfaction level.

The comprehensive, two-day IBG Boot Camp thoroughly covers F&I menu selling; from client introduction to rapport building, to the presentation and sale of all F&I products, all in about 20 minutes.

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ARC

Affiliated Reinsurance Company

IBG provides a simple, lucrative opportunity through the incorporation of an Affiliated Reinsurance Company (ARC) for vehicle service contracts and other aftermarket product sales. We are confident in our ability to deliver based on the following facts:

  • TIME TESTED – Since 1989, dealers have succeeded with Portfolio vehicle service contracts and their Affiliated Reinsurance Companies.
  • GROWTH – Portfolio dealers have sold millions of Portfolio service contracts.
  • PROFIT – The average Portfolio ARC enjoys a 29 percent underwriting profit plus investment income.
  • STABILITY – Portfolio dealer retention is the highest in the service contract industry.

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Our Software

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ETS - Executing the Standards®

It is what executes the numbers...

Because of IBG’s unique relationship with its sister company eLeaderTech, IBG can offer a full suite of variable operations performance management software that ingrates with most dealership management systems (DMS). The ETS-Variable Operations software can save the dealership more than $60,000 per year. ETS software solutions are offered at a price every dealership can afford, no matter the dealer’s profit level (in many cases it can even be FREE). You will discover that achieving a high level of success in your variable operations departments is not only easier, but less expensive!

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Learn more

View the Toolkit

We've created a short video preview of what ETS can do for you. Please click below to watch it.

Watch a short preview »

Our System Gallery

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About IBG

IBG is an F&I training and coaching firm that has partnered with the industry’s top product companies to bring automobile dealers a turnkey solution to their F&I departments. IBG provides a proven method to ensure maximum F&I profitability through the IBG Executing the Numbers® F&I Boot Camp, powered by its ExpressMenu® presentation software. IBG’s time tested software selling system enhances customer satisfaction and profitability – along with incorporating full disclosures – 100 percent of the time! IBG offers a comprehensive and coordinated selection of valuable product options to make F&I departments successful in their difficult role as a major profit center for the automobile dealership. Many of the products are also available for inclusion in a dealer's reinsurance program.

Since 2000, IBG’s no-nonsense, practical approach has dramatically improved dealership team performance, enhanced customer satisfaction, reduced turnover, and increased F&I profits for clients served by IBG.

IBG HEADQUARTERS

In 2004, David Ibarra and Henry Brito renovated a 16,500-square-foot office complex located at 438 East 200 South in Salt Lake City, Utah. It became the home for their growing training and product company with affiliated services. The learning center was established with a 40-seat conference room, hosting clients that attend industry specific meetings and seminars. Additional private rooms provide comfortable settings for on-demand training and one-on-one coaching.

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Meet the Staff

Please take a moment to learn more about our dedicated staff. Just hover your mouse over each of their photos and click the magnifying glass to view their full bio.
  • Click to view David Ibarra's Bio
    David Ibarra

    President and CEO
    Chairman of the Board

    Click the magnifying glass to read full bio

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    Henry Brito

    Managing Partner



    Click the magnifying glass to read full bio
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    Mike Hill

    F&I Coach and Account Executive



    Click the magnifying glass to read full bio
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    Emily Osness

    Project Administrator



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    Nic Ibarra

    Director of Software Support



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Connect With Us

Visit with us in downtown Salt Lake City where we have a training center and our corporate headquarters.

Address: 438 E 200 S, Salt Lake City, Utah 84102

Phone: (801) 364-9080
Fax: (801) 364-9081

Email: info at ibginc.com
Web: www.ibginc.com


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